Comment on At-Risk: Telford Data Centre 3 Cooling by Richard Partridge
Posted: March 9, 2010 at 3:59 pm
All repair work has now been completed and the cooling system is now operating at normal levels.
Posted: March 9, 2010 at 3:59 pm
All repair work has now been completed and the cooling system is now operating at normal levels.
Posted: March 8, 2010 at 4:37 pm
We are currently aware of and working on an issue with one of our air cooling units in Data Centre 3 which appears to have failed. Measures are currently in place to minimise the impact that the loss of this unit is having.
Although we do not expect this to adversely affect the service we offer, this does mean that the remaining Data Centre cooling system is currently running at an increased load and we advise customers to consider the site “At Risk” until repair work has been completed.
Cooling engineers are working on the fault and the current ETR is 09/03/2010 12:00.
Posted: February 25, 2010 at 12:52 am
This maintenance work has completed, all directly connected customers will be monitored for next 24 hours to make sure faults have been cleared. please report any issues via the usual support channels.
Posted: February 24, 2010 at 12:08 pm
25th Feb 2009 00:01 – 25th Feb 2009 04:00
During the maintenance window above, the redbus-hex.edge.enta.net router will be rebooted to resolve some configuration issues. This should take less than 30 minutes to complete, during which all directly connected customers will be out of service.
Posted: February 19, 2010 at 5:49 am
This maintenance work completed successfully, please report any issues via the usual support channels.
Posted: February 9, 2010 at 5:11 am
This work is now completed.
Posted: February 8, 2010 at 12:35 pm
Friday 19th Feb 2010, 00:01hrs – 06:00hrs
During the maintenance window above, we will be working within the cabinet and recovering old equipment. This site must be considered to be at risk during this period.
Posted: February 8, 2010 at 11:40 am
We need to perform some essential maintenance on the main VoIP database. This is scheduled for 4am on 9th February 2010. During the hours of 4am and 5am you may not be able to make or receive calls. We will endeavour to keep the downtime to a minimum.
Posted: February 4, 2010 at 9:05 pm
We have seen no more errors on the circuit and it is therefore now back in service. We will continue to monitor as the load increases.
Posted: February 4, 2010 at 6:29 pm
Our provider has cleared the fault, we will test the circuit for a errors over the next hour.